Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of the Core Enterprise platform, website, and related services (the “Service”) operated by Code FoundrySC (“Core Enterprise”, “we”, “us”, or “our”). By creating an account, subscribing, or otherwise using the Service, you agree to be bound by these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and “you” will refer to that organization.

If you do not agree to these Terms, you may not access or use the Service.

You must be at least 16 years old and able to form a legally binding contract to use the Service.

• Accounts are created when a subscription is purchased or when you are invited to an existing tenant by an administrator.
• You are responsible for safeguarding your credentials and for all activity under your account.
• You must provide accurate information at registration and keep it current.
• You are responsible for ensuring that authorized users within your tenant comply with these Terms and with applicable law.

We may suspend or terminate accounts that violate these Terms or that we reasonably believe are engaged in fraudulent, abusive, or unlawful activity.

Country & region availability: As a U.S.-based company, we comply with OFAC sanctions. The Service is not offered in Iran, North Korea, Syria, Cuba, the region of Crimea, the so-called Donetsk People’s Republic, or the so-called Luhansk People’s Republic, and there are substantial limitations on activity from the Russian Federation. You may not register for or use the Service, or connect restricted-region domain extensions, if you are located in a restricted region.

The Service is offered through paid subscription plans (Starter, Professional, and Enterprise). By subscribing you agree to the following:

• Fees: You agree to pay the fees for the plan you select, as displayed at checkout. Fees are charged in the currency presented and are non-refundable except where required by law.
• Billing cycle: Subscriptions renew automatically at the end of each billing period until canceled. You may cancel at any time; cancellation takes effect at the end of the current paid period.
• Taxes: Unless stated otherwise, fees are exclusive of applicable taxes, which you are responsible for paying.
• Payment processing: Payments are handled by our payment provider (Base44 Payments / Wix Payments). By submitting payment you authorize the provider to charge your selected method for recurring fees until cancellation.
• Plan changes & seat limits: Each plan has a seat and usage limit. Adding users beyond your plan’s limit may require upgrading. We reserve the right to restrict access where usage exceeds your plan’s scope.
• Price changes: We may change fees for future billing periods with reasonable advance notice. Price changes do not apply to a current paid period.

Subject to these Terms and your active subscription, Core Enterprise grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes during the subscription term.

You agree not to, and not to permit others to:

• Use the Service in any manner that violates applicable law or third-party rights.
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive source code from the Service.
• Resell, sublicense, lease, or otherwise make the Service available to third parties outside your tenant except as permitted by your plan.
• Interfere with or disrupt the Service, its servers, or networks, or circumvent any security or authentication measures.
• Upload data containing malware, or use the Service to distribute malicious code or conduct attacks.
• Access or attempt to access data belonging to another tenant, or use the Service to store unlawful, infringing, or harmful content.
• Remove, alter, or obscure any proprietary notices or branding displayed by the Service.

You are solely responsible for the data, scripts, and content you submit to your tenant (“Customer Data”). You represent that you have all rights necessary to submit Customer Data and that doing so does not violate any law or third-party right.

Prohibited conduct includes, without limitation: sending unsolicited communications; attempting to gain unauthorized access to any portion of the Service; scraping or excessively querying the platform; introducing viruses or harmful code; and using the Service to infringe intellectual property or privacy rights. We may investigate violations and take action including warning, suspending, or terminating accounts and removing offending content.

To report suspected misuse or abusive apps, forward the message to abuse@base44.com. For details, see our Responsible Use Policy.

You retain all rights, title, and interest in your Customer Data. Core Enterprise does not claim ownership of your Customer Data. We process Customer Data as your data processor to provide the Service and as described in our Privacy Policy.

• You are responsible for the accuracy, lawfulness, and appropriateness of Customer Data you submit.
• You may export or delete your Customer Data through the Service or by request, subject to legal retention obligations.
• We will not access Customer Data except as necessary to provide, secure, and maintain the Service, or as required by law.

The Service, including its software, design, text, graphics, logos, and documentation, is owned by Core Enterprise and its licensors and is protected by intellectual property laws. All rights not expressly granted in these Terms are reserved.

We may use aggregated, de-identified, and anonymized data derived from usage of the Service to improve our products and services, provided it does not identify you or your organization.

The Service may integrate with third-party services and tools that you connect (for example, directory, monitoring, or notification providers). Your use of third-party integrations is subject to the terms and privacy practices of those providers. Core Enterprise is not responsible for the actions or policies of third-party services, and you grant us permission to exchange data with them as needed to operate the integration you configured.

We strive to provide a reliable Service but do not guarantee uninterrupted access. The Service may be unavailable due to maintenance, updates, or factors outside our control. We are not liable for downtime except as expressly provided in a separate service-level agreement, if applicable to your plan.

Support availability and response times depend on your plan. We may change support offerings and service features at any time, provided that material reductions to a plan you have paid for will not apply until your next renewal.

EXCEPT AS STATED IN THESE TERMS OR REQUIRED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE ERROR-FREE, SECURE, OR AVAILABLE AT ALL TIMES, OR THAT ANY ALERT, REPORT, OR RECOMMENDATION PRODUCED BY THE SERVICE WILL BE ACCURATE OR COMPLETE.

You are responsible for independently verifying any information the Service provides before acting on it, and for maintaining your own backups and security controls beyond what the Service offers.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL CORE ENTERPRISE OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, BUSINESS, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICE, FOR ANY CLAIM, IS LIMITED TO THE GREATER OF (A) THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS. THESE LIMITATIONS APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

You agree to indemnify and hold harmless Core Enterprise and its affiliates, officers, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your Customer Data or your use of the Service; (b) your violation of these Terms or applicable law; or (c) your violation of any third-party right. We reserve the right to assume the exclusive defense of any matter we indemnify, and you will cooperate with us in that defense.

You may cancel your subscription at any time through the Service or by contacting us. Cancellation stops future billing but does not entitle you to a refund of fees already paid, except where required by law.

We may suspend or terminate your access if: (a) you breach these Terms; (b) we are required to do so by law; or (c) your account remains inactive for an extended period. Upon termination, your right to use the Service ends, and we may delete your Customer Data in accordance with our retention policy. Provisions that by their nature should survive termination — including ownership, disclaimers, limitations of liability, and indemnification — will remain in effect.

These Terms are governed by the laws of the jurisdiction in which Code FoundrySC is organized, without regard to conflict-of-laws principles. You and we agree to attempt to resolve disputes informally first. Any unresolved dispute will be resolved exclusively in the courts of that jurisdiction, and you consent to personal jurisdiction there, except where prohibited by mandatory consumer-protection law.

We may modify these Terms from time to time. We will post updated Terms and revise the “Last updated” date. For material changes, we will provide notice through the Service or by email where feasible. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree, you may cancel your subscription as described above.

If you have questions about these Terms, contact us through the contact page at app.core-enterprise.io/contact or by mail at Code FoundrySC, Attn: Legal. We will respond in accordance with our support commitments.